Welcome to 4S Vibe. By accessing or using our website, placing an order, or purchasing from us, you agree to the following Terms & Conditions.
1. General
These Terms & Conditions apply to all visitors, customers, and users of the 4S Vibe website.
We may update these terms from time to time. Any changes will take effect once published on this website.
2. Product Information
We make reasonable efforts to ensure product descriptions, images, colours, specifications, sizes, and prices are accurate.
However:
- Actual product colours may vary slightly due to lighting, photography, or screen settings.
- Natural materials may have minor variations in texture, shade, grain, or finish.
- Product dimensions may have small manufacturing tolerances.
- Product availability is subject to stock.
3. Pricing
All product prices shown on the website are in Indian Rupees unless otherwise stated.
Prices, discounts, promotional offers, shipping charges, and availability may change without prior notice.
The price applicable at the time an order is successfully placed will be considered the final product price for that order, subject to correction of obvious pricing errors.
4. Orders
Placing an order does not guarantee acceptance.
4S Vibe reserves the right to cancel or refuse an order in cases such as:
- Product out of stock
- Incorrect pricing or product information
- Suspected fraudulent activity
- Invalid customer details
- Payment issues
- Delivery restrictions
- Unusual or suspicious order activity
If a prepaid order is cancelled by 4S Vibe, the applicable refund will be processed.
5. Product Availability
All products are subject to availability.
If an ordered product becomes unavailable after an order is placed, we may contact the customer and offer:
- An alternative product
- Store credit
- A refund, where applicable
6. Shipping & Delivery
Delivery timelines are estimates and may vary depending on location, courier service, weather, public holidays, operational issues, or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address, PIN code, email address, and phone number.
4S Vibe is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
7. Free Shipping
Free shipping may be offered based on order value, destination, product category, or promotional conditions.
Eligibility and minimum order value may change from time to time.
8. Cash on Delivery
Cash on Delivery may be available only for eligible products, locations, and order values.
4S Vibe reserves the right to restrict or disable COD for certain customers, products, PIN codes, or high-value orders.
Customers should keep the required payment amount ready at the time of delivery.
9. Online Payments
Online payments may be made through approved payment gateways available on the website.
4S Vibe does not directly store sensitive card, banking, or UPI credentials processed by third-party payment providers.
Payment gateway availability and supported payment methods may change.
10. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our Refund & Returns Policy.
Not all products are returnable.
Customers are responsible for reviewing product-specific return eligibility before purchase.
Products showing signs of use, wear, washing, alteration, missing tags, damage after delivery, or misuse may be rejected.
11. Size & Fit
Customers are responsible for selecting the correct size before placing an order.
Where available, size charts are provided for guidance.
Size-related exchanges may be subject to stock availability and the conditions stated in our Refund & Returns Policy.
12. Cancellation
Orders may be cancelled before dispatch where possible.
Once an order has been packed, handed over to the courier, or shipped, cancellation may not be available.
4S Vibe reserves the right to cancel an order when necessary.
13. Promotions & Coupons
Coupon codes, offers, discounts, and promotional campaigns may have specific validity periods, minimum order values, product restrictions, or usage limits.
Promotional offers cannot normally be combined unless explicitly stated.
4S Vibe may modify or discontinue promotions at any time.
14. Intellectual Property
The 4S Vibe name, logo, branding, website design, graphics, original photographs, text, and other original website content are protected by applicable intellectual property rights.
They may not be copied, reproduced, republished, or commercially used without permission.
15. User Conduct
Customers must not misuse the website, attempt unauthorized access, submit false information, place fraudulent orders, or engage in activity that disrupts the website or business operations.
4S Vibe may restrict access or cancel orders where misuse is suspected.
16. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, analytics providers, hosting services, and other integrations.
Their services may be subject to their own terms and policies.
4S Vibe is not responsible for service interruptions caused by third-party providers beyond our reasonable control.
17. Limitation of Liability
To the extent permitted by applicable law, 4S Vibe will not be liable for indirect, incidental, special, or consequential losses resulting from use of the website or products.
Nothing in these terms is intended to exclude rights that cannot legally be excluded under applicable consumer law.
18. Privacy
Personal information is handled according to our Privacy Policy.
By using our website, you agree to the collection and processing of information as described in that policy.
19. Governing Law
These Terms & Conditions are governed by the applicable laws of India.
Any disputes will be subject to the jurisdiction of the competent courts applicable to the business location of 4S Vibe, unless otherwise required by law.
20. Contact Us
For questions regarding orders, products, returns, payments, or these Terms & Conditions, please contact 4S Vibe using the contact details provided on our website.